Your information, handled carefully.

This policy explains how Empathix handles information when you visit our site, contact us, or use our intake tools.

What we collect

We collect information you choose to share, such as contact details, insurance information, and notes about the support you want.

How we use it

We use your information to respond to you, verify insurance, organize next steps, and improve the service.

How we share it

We do not sell personal information. We may share information with service providers who help operate the platform, such as messaging, hosting, or analytics vendors, and only as needed to perform the services you request or when required by law.

Data security

We use reasonable administrative, technical, and physical safeguards, but no system is perfectly secure.

California notice

California residents may have additional rights under the CCPA/CPRA, including the right to request access to, delete, correct, and limit certain uses of personal information.

Not HIPAA covered

Empathix is not a HIPAA-covered entity and does not operate as a medical provider. Please do not submit information you would only share with a healthcare provider unless you are comfortable doing so here.

If you want to exercise a privacy right or ask a question about this policy, contact us at help@empathix.com.

California residents may request access to or deletion of their data by contacting us using the email above.

Read the Terms of Service